Business Communications Systems

Voice Services

Can you hear me now?

Your communications system decision is important to us and we appreciate the opportunity to earn your business. CastleCom’s team of telephony engineers have worked with companies like yours through the full lifecycle of business communications systems.  We understand the history of basic telecom systems and innovations which led up to the complex, converged telephony of today. We take pride in both the length and diversity of our expert backgrounds in communications, but more importantly, we take pride in our ability to serve your company’s critical communications needs today and well into the future. As a certified dealer of multiple manufacturers communications platforms, we are equipped with the expertise to study the multifaceted needs of your operation.  We then make recommendations using innovative communications technology to improve productivity, reduce business expenses, improve customer service and increase return on investment.  We hope you’ll choose CastleCom to assist you in meeting these goals.

Voice Services

  • Business Phone Systems (TOSHIBA, ShoreTel, Alcatel-Lucent and open source ‘Asterisk’ systems)
  • Voicemail Systems / Unified Messaging (voicemail and fax delivery to email)
  • Telephone and wiring Installation, Repair & Maintenance
  • VoIP  (Voice over IP) / Multi-site
  • Custom Company Greetings:  Consulting, scripting, recording, On-Hold messages
  • Telecommunications Consulting Services (Phone System / Carrier selection, RFP)
  • Fax Hosting to .pdf email delivery
  • Call Accounting
  • Call Center Solutions / Automatic Call Distribution (ACD)
  • Overhead Paging systems / speakers
  • Custom Applications:
    • Conference bridge (installed or hosted)
    • Disaster recovery solutions
    • Paging alerts “Fire in the building, please evacuate”, or “Tornado, go to designated area”
    • Integration of disparate systems
Voice Services

Remote Support